Advice Line Support

The OCD-UK Advice Line provides impartial information, advice and support to both adults and children affected by OCD, whether it be on a personal level, or as a family member, friend or carer.  This service is confidential.


During Office Hours

Call our Advice LineOur telephone Advice Line service is usually open Monday to Friday from 10am to 4pm (subject to volunteer availability).

Please Note: Due to volunteer shortages our phone line is not always available at this time, if you're unable to get through please try emailing us.

Calls to this number will cost callers the same as it costs to call regular 01 or 02 numbers (please check with your telephone provider for costs), but the OCD-UK number may be included in any call allowance packages that you may have with your telephone provider. OCD-UK will be partly subsidising this helpline number which means we pay a platform charge for the telephone system for each minute of call time. So if you are able to support our work please consider making a one-off or regular donation via direct debit here.

We receive hundreds of calls every month, so there are times when our phone lines get very busy and you may not be able to get through immediately. You may wish to email us. We aim to reply to all email and written enquiries within 7 working days.

You can call us with any concerns you may have about OCD or accessing treatment, and our team will be there to provide an understanding and sympathetic ear. All of our team have direct experience of living with OCD and have hundreds of hours of experience between them in advising others.


Outside Office Hours

Email our Advice LineThere are a number of alternative ways of getting information about OCD when we are not able to accept your call:

  • Start with the Learn about OCD section on our website.
  • Email our Advice Line team at who are sometimes able to respond outside of office hours.
  • Visit our online community support forums for support and advice from the OCD community.
  • Write to us at: OCD-UK, Marble Hall (Office 5), 80 Nightingale Road, Derby DE24 8BF

If you are depressed and suicidal and need urgent advice please call NHS 111 on 111.

Our Advice Line support service is totally funded by charitable donations. Should you find our advice team helpful, please do consider supporting the work of OCD-UK by making a donation, or becoming a member.

Copyright © 2004-2017 OCD-UK.
Charity Registration Number: 1103210
OCD-UK, Marble Hall (Office 5), 80 Nightingale Road, Derby DE24 8BF

OCD-UK is a non-profit making charity and not associated with any other organisation. Medical information is provided for education/information purposes only, you should obtain further advice from your doctor. Any links to external websites have been carefully selected, however we are not responsible for the content of these third party websites.